Dynalingua (we, us, our) is committed to protecting and respecting your privacy. We take the privacy of all of our customers and site users seriously and take great care to protect your personal information.

Company Information 

Initial Business Centre, Initial Business Park, Manchester M40 8WN, UK
 

Privacy & General Principles

Our Privacy Policy governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This policy applies to our processing of data collected through any means, actively as well as passively from persons located anywhere in the world. Any question regarding our processing of personal data may be directed to the Director, Dynalingua, Initial Business Centre, Initial Business Park, Manchester M40 8WN, UK 

Please read the following policy carefully to understand what information we may collect from you, how we may use it, and your rights in respect of our use.  

We will be guided by the following principles when processing data: 

• We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it.  

• We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required.  

• We will collect and use your personal information only if we have sensible business reasons for doing so, such as managing a booking or gathering necessary information about a new member of staff, ETO or homestay. 

• We will not use data for purposes other than that for which the data was collected, except as stated herein, or with prior consent; 

• We will seek to verify and/or update data periodically, and we will accept requests for amendments of personal data; 

• We will apply high technical standards to make our processing of data secure; 

• Except when stated herein, we will not store data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law.  ​

 

Information collected

We collect information on you:  

• When you apply to join, or pay for, a course or programme with us 

• When you contact us for information, via our website, by email, by phone, in person or via social media channels. 

• When you work with us in a commercial capacity 

• When you apply to work at Dynalingua, and when you are subsequently employed by Dynalingua

• If you post on our social media channels or on our website or blog 

 

Legal bases for processing your data 

The General Data Protection Regulation (GDPR) establishes 6 legal bases on which we can process your data: these are Consent, Contract, Legal Obligation, Vital Interests, Public Task and Legitimate Interests. For further information about these legal bases and fuller definitions, please refer to the ICO website. 

 We use different legal bases for processing your data depending on the purpose for collecting your data in the first instance:   

• For all data collected as part of the process of enquiring about, applying for and booking a course or for any other related service  Where required by law to do so, we may also process your data under Legal Obligation. 

• Any processing of customer data not directly related to the fulfilment of a booking or related services, such as signing up for blog updates on our website, or sending messages to you on behalf of third parties, is managed under Consent. From time to time, we may use elements of the data you supply to target the messages we send to you. For example, we may use your location to send you information about an event or opportunity happening in your area. 

•  For all data collected as part of managing our relationship with commercial partners, such as ETOs, Government Agencies and Schools, we process using Contract, Legitimate Interest and Legal Obligation, namely the maintenance of the commercial relationship.  

•  For all data collected as part of the process of employing and managing staff, we process using Contract, Legal Obligation and Legitimate Interests, namely the employment of the employee. This will include data required for HMRC, pensions, insurance (including staff health insurance cover).    

•  We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is Legitimate Interest, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. 

•  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is Legitimate Interest, namely the proper protection of our business against risks. 

We will make it as easy as we can for you to opt out of unwanted processing under Consent, providing it does not restrict our ability to provide you with the primary service you have requested.  

We collect data for a wide range of purposes.  Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons, or minimised and retained.  

We are co-processors of information relating to marketing and booking clients with partners overseas. As such, we may transfer some data outside of the EU, but this will be limited to data necessary for the performance of a contract made in the interests of the individual (which is an exemption to the 8th principle of the GDPR legislation). We remain responsible for the data held, processed or sent via our systems. We are not responsible for the security and processing of data which is held, processed or sent via our partners’ systems. However, we require all of our partners overseas to confirm that they will process data securely in line with the requirements of GDPR or the equivalent in their country. We do not sell your data at any time.